Our Frequently Asked Questions include:
What can the Health Group do for me?
HHHG provides access to a registered nurse 24-hours a day simply by calling 410-224-5683.
Also available are case management services and a full array of medical and non-medical
resources right in the Heritage Harbour Community. These services include:
- Registered Nurse 24 hours a day by phone
- R.N. Consultations
- Skilled RN care with physicians orders.
- Blood Pressure Clinic: Monday, Wednesday and Friday, 9:30 a.m. to noon
- Case Management - please call the HHHG office for more details or
click here for our Brochure
- Annual Health Fair
- Medical and Professional Programs and Seminars
- Bi-Monthly Newsletter
- Collaborative arrangements between HHHG and Hospital/Rehab/Hospice
- Nurse Advocates
- Notary Public Services
- Medical/Insurance Claims Assistance
- Information Library
- Bereavement Group
- Medicare Part D Prescription Drug Plan enrollment assistance
- Medical and non-medical referrals
Are my contributions tax deductible?
Yes. HHHG is a nonprofit charitable 501(c)3 organization. All donations are recognized by a
letter from the Health Group which includes the appropriate tax identification number.
What is Case Management?
Case Management is when home services are provided by Health Group caregivers. Once a referral is made, a Health
Group Registered Nurse assesses the member's needs and assigns caregivers to the case.
The Health Group nurse will make regular follow up health assessments and visits to the home
to be certain that the care provided meets the needs of the member. For a detailed description
click here for a brochure or call the office at 410.224.5683.
When is the Blood Pressure Clinic?
The Blood Pressure Clinic is open every Monday, Wednesday, and Friday from 9:30
a.m. to noon. Blood Pressure is taken on a first-come, first-served basis.
How could younger, healthy men and women in Heritage Harbour benefit from membership in the
Heritage Harbour Health Group?
A suggested new service is to provide consultation to members
whose parents or other relatives reside outside of Heritage Harbour. We will not
be providing care out of the community, but we know the Annapolis and greater
community resources and could give valuable guidance regarding Case Management
to adult children who may be overwhelmed and confused. For those members whose
loved ones live at a great distance, our consultative services would still be
very helpful, as we could offer direction and support.
What charges are incurred for members who require skilled nurse services?
Home Care agencies, such as, (Gentiva, Visiting Nurses, and Bayada Nurses),
are in place to administer home care services for a limited time, under Medicare
and other insurances. If a member does not qualify for home health care, but needs a nursing care (e.g.
injections, diabetic teaching, short-term dressing changes or skilled
observation) RNs are available from HHHG at no cost during office hours. Contact
a Health Group nurse for details.
How do services offered by other health care companies in
the community differ from HHHG?
Options for Seniors, is a pay for services provider of custodial
services located in the Shopping Center in Heritage Harbour. Their routine charge is $18 per
hour, $12 of which is paid to the aide, while $6 goes to the agency. If a client
contracts for 8 hours a day, Mon-Fri, one has paid the agency $240 in
administrative fees for just one week. That obviously continues for the length
of the care plan. Contrast that with HHHGs $210, one-time set-up cost, $14 to
our aides and I believe you may be able to see the immediate savings.
Thereafter, our monthly maintenance charge amounts to about $3 a day, and one
has the registered nurse availability and follow-up, plus 24 hour answering
service. And, we are currently waiving the $210 charge for men and women with
five or more continuous years of membership.
What are advantages of 24 hour answering service vs. AAMC
Ask-A-Nurse?
During business hours, Monday through Friday, 8:30 am - 4:30 pm, an HHHG
Registered Nurse is available to see members in the office or make a home visit
as needed at NO COST. After hours, a Registered Nurse is available by phone. the
answering service will page the nurse on call. In addition, the HHHG nurses
and staff will follow up with you via phone calls and/or further visits. This is
not a feature of AAMCs Ask-a-Nurse. We consider Ask-a-Nurse as a valuable,
additional community resource.
What are benefits to healthy person in Heritage Harbour of
belonging to HHHG?
The Heritage Harbour Health Group provides a range of services, and stands behind the care it offers. Not a one of us
would pass on fire, car, flood or health care insurances. Why then
would healthy adults ignore the benefits of a nursing model of care available in
their own neighborhood, a valuable community resource. The HHHG was conceived and developed by
community-minded, far-sighted residents interested in ensuring the well-being of
themselves and their neighborhoods for decades to come.
Can membership dues be paid semi-annually if necessary?
The Heritage Harbour Health Group is pleased to offer the
option of semi-annual payment of member dues. Dues are currently $125. per
person, per year. By arranging with the Office Manager, Susan Hardesty, billing
can be adjusted.
Are HHHG financial reports available?
Financial statements are available upon request.
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